Gatekeeper Training.

Building capability to recognise and respond to people in crisis.

Gatekeeper Training equips individuals and organisations with the skills to identify, support, and refer people who may be at risk of suicide or severe distress.

Recognised as a core component of Australia’s national suicide prevention framework, Gatekeeper Training plays a vital role in building safer, more supportive workplaces — particularly in high-risk sectors such as mining, construction, transport, and emergency services.

What is gatekeeper training?

Why invest in gatekeeper training

Psychological distress continues to impact Australian workplaces, especially those with high-pressure, male-dominated, or isolated workforces. Despite increased awareness, stigma & uncertainty around how to respond often prevent early intervention.

Gatekeeper training addresses these barriers by providing:

Practical tools

to recognise the warning signs of suicide or crisis

Communication skills

to open safe and supportive conversations

Strategies

to build mentally healthy and connected teams

Knowledge

of referral pathways and escalation procedures

By embedding this capability within the workforce, organisations build a proactive safety culture that supports people before a crisis occurs.

Our Program

Focuses on early identification, confident communication, and effective referral pathways, helping participants understand their role as a “gatekeeper” — someone who can make a meaningful difference by noticing the signs and taking the right steps.

Delivered by qualified clinicians and facilitators experienced in crisis response, our approach is practical, compassionate, and designed to create genuine culture change.

Program Outcomes

Who it’s for

Organisations in high-risk sectors (e.g. mining, construction, transport, emergency services)
Managers, supervisors, HR, and wellbeing leads
Teams seeking to strengthen psychological safety and crisis response capability

We offer a range of program delivery options to meet your company’s needs.

Half-day workshop (introductory) – ideal for general staff or large teams
Full-day workshop (comprehensive) – in-depth skill development and scenario practice
Refresher sessions or integrated wellbeing modules – maintain ongoing confidence and culture change
Available face-to-face or online
Customisable for industry context (e.g. mining, construction, emergency response)

Reach out for a free consultation to see how we can support your workplace.

Delivery Format

Book a Consultation

Frequently Asked Questions

Gatekeeper training is a form of workplace suicide prevention and crisis response training. It equips employees, leaders and teams with the skills to recognise warning signs of distress, have supportive conversations, and refer someone to appropriate professional support when needed. In workplace settings, it plays a key role in strengthening psychosocial safety and early intervention.
While both programs support mental health capability, they serve different purposes:
- Gatekeeper training focuses specifically on recognising and responding to people at risk of suicide or severe crisis, with an emphasis on early identification, safe communication and referral pathways.
- MHFA teaches participants how to recognise early signs of mental ill-health, start supportive conversations, and guide someone toward appropriate professional help.
Many organisations choose to offer both as part of a layered, proactive approach to psychosocial safety.
Gatekeeper training is suitable for:
- Managers and supervisors
- HR, People & Culture and WHS leaders
- Wellbeing champions or peer supporters
- Teams working in high-risk or high-pressure environments
It is particularly valuable in industries such as construction, mining, transport, aviation, emergency services and other male-dominated or remote workforces.
Gatekeeper training is not nationally accredited (unlike MHFA), however it is recognised as a core component of Australia’s national suicide prevention framework.
Absolutely! Our flexible options include:
- Half-day workshop (introductory) – ideal for general staff or large teams
- Full-day workshop (comprehensive) – in-depth skill development and scenario practice
- Refresher sessions or integrated wellbeing modules – maintain ongoing confidence and culture change
- Available face-to-face or online
- Customisable for industry context (e.g. mining, construction, emergency response)
Feel free to contact us to discuss how we can tailor the delivery to best suit your organisation’s needs.
Progressa services are accessible and viable for SMEs, with a range of group pricing and monthly wellbeing retainer packages available. Feel free to contact us for more information.